Work Management

Improve How Maintenance Work Is Planned and Delivered

3DRP Solutions helps mining and asset-intensive organisations improve how maintenance work is identified, planned, scheduled, executed, completed and analysed.

We assess the complete work management cycle to identify where work is becoming delayed, poorly prepared, repeatedly rescheduled or lost between systems, departments and competing priorities.

The result is a practical work management process that improves work readiness, strengthens accountability and supports more consistent maintenance execution.

Discuss Your Work Management Requirements

From Reactive Maintenance to Controlled Execution

Maintenance teams rarely struggle because people are unwilling to do the work.

Performance usually breaks down because work entering the system is unclear, priorities constantly change, jobs are not properly prepared, resources are unavailable or responsibilities are poorly defined.

3DRP Solutions helps identify the causes behind these problems and establish practical controls across the entire work management cycle.

Common Work Management Problems

Weak work management creates disruption across maintenance, operations, supply and technical teams.

  • Excessive reactive and break-in work
  • Poor-quality work requests and notifications
  • Incomplete or unclear job plans
  • Uncontrolled maintenance backlogs
  • Constant changes to the weekly schedule
  • Delays waiting for parts, labour or equipment access
  • Work repeatedly rescheduled without resolution
  • Low schedule compliance and stability
  • Poor coordination between maintenance and operations
  • Planners consumed by administration and urgent work
  • Weak technical close-out and maintenance history
  • Limited visibility of work management performance

The Complete Work Management Cycle

Effective work management is a connected process that controls maintenance work from initial identification through to completion, close-out and performance analysis.

Identify Improve defect reporting, work requests, screening, priority selection and initial scope definition.
Plan Define the scope, tasks, labour, duration, materials, tooling, access and supporting documentation required.
Schedule Match prepared work with labour capacity, equipment access, production requirements and operating priorities.
Execute Control the approved schedule, manage emerging work and coordinate maintenance, operations and supporting functions.
Complete Capture technical feedback, labour, materials, failure information, component changes and required follow-up work.
Analyse Use work management data to identify process breakdowns, performance trends and improvement priorities.

Work Management Assessments

A 3DRP work management assessment provides an independent review of how maintenance work is controlled across the organisation.

Assessment Area 01

Processes and Responsibilities

Review procedures, responsibilities, approval pathways, meeting structures and the way work moves between teams.

Assessment Area 02

Planning and Scheduling

Assess job planning quality, backlog readiness, weekly scheduling, labour capacity and shutdown preparation.

Assessment Area 03

Systems and Data

Review work-order workflows, statuses, priorities, system controls and the quality of information supporting maintenance work.

Assessment Area 04

Performance and Capability

Examine reporting, measures, role capability and the practical barriers preventing consistent execution.

Planning and Scheduling Improvement

Planning determines how work will be completed. Scheduling determines when it will be completed and which resources will perform it.

When these roles are blurred, planners become work-order administrators, schedules are built from unprepared work and supervisors spend too much time solving preventable problems during execution.

  • Planner and scheduler role clarity
  • Job planning standards
  • Work-order scope and quality
  • Labour and duration estimates
  • Materials and parts readiness
  • Tooling and equipment requirements
  • Backlog review and preparation
  • Weekly scheduling
  • Resource capacity planning
  • Shutdown planning and readiness
  • Schedule ownership and approval
  • Break-in work controls
  • Planning feedback
  • Continuous improvement

Backlog Management

A maintenance backlog should provide visibility of known work and support future resource decisions.

When poorly controlled, it becomes a collection of duplicated, incomplete, outdated and unprioritised work orders that cannot be trusted.

Backlog Quality

Remove duplicated, obsolete and incomplete work while improving scope, priority and equipment identification.

Work Readiness

Clearly identify which work has been planned and is ready for scheduling and execution.

Workload Visibility

Understand backlog age, risk, labour demand, equipment access and future maintenance workload.

Maintenance and Operations Alignment

Work management cannot succeed when maintenance and operations work to different priorities.

Shared Priorities

Establish clear rules for work priority, equipment access, production requirements and operational risk.

Schedule Ownership

Create shared responsibility for approving, protecting and delivering the weekly maintenance schedule.

Meeting Structures

Improve daily coordination, weekly scheduling, backlog review and shutdown readiness meetings.

Escalation and Decisions

Clarify how break-in work, asset access conflicts and emerging risks are assessed and approved.

CMMS Alignment and Workflow Control

Work management processes must be correctly represented within the CMMS.

If system statuses, priorities, responsibilities and approval steps do not align with the intended process, personnel create workarounds and reporting becomes unreliable.

3DRP Solutions helps align work-order workflows, status controls, planning fields, completion requirements, user responsibilities and reporting with the way work should be managed.

Work Management Performance Measures

Performance measures should help teams understand where work is being delayed, losing quality or becoming unstable.

  • Schedule compliance
  • Schedule stability
  • Break-in work
  • Planned versus unplanned work
  • Work-order readiness
  • Backlog age and risk
  • Ready backlog coverage
  • Planning accuracy
  • Work-order completion time
  • Preventive maintenance compliance
  • Outstanding confirmations
  • Work-order close-out quality
  • Repeat defects
  • Labour utilisation

Our Approach

1. Understand the Operation Review objectives, systems, constraints, roles and current maintenance practices.
2. Identify the Gaps Determine where work is losing scope, readiness, ownership or schedule control.
3. Design the Process Establish practical workflows, responsibilities, controls and performance measures.
4. Implement the Changes Develop tools, improve systems, remediate backlogs and support pilot implementation.
5. Build Capability Train and coach personnel so the improved process can be sustained internally.

Implementation Support

3DRP Solutions can remain involved beyond the initial assessment to turn recommendations into practical changes.

  • Work management procedures
  • Process maps and responsibility models
  • CMMS workflow improvement
  • Backlog cleansing and restructuring
  • Planning standards and templates
  • Scheduling processes
  • Meeting structures and operating rhythms
  • Performance reports and scorecards
  • Planner and scheduler coaching
  • Supervisor and operations training
  • Pilot implementation support
  • Embedded project resources
  • Progress monitoring
  • Capability transfer and handover

What Better Work Management Delivers

  • Better-quality work entering the maintenance system
  • Greater visibility of maintenance demand
  • More complete and executable job plans
  • Improved parts and resource readiness
  • More realistic weekly schedules
  • Reduced disruption from avoidable break-in work
  • Stronger maintenance and operations coordination
  • Improved schedule stability and compliance
  • Better maintenance history
  • More reliable performance reporting
  • Clearer roles and accountability
  • Greater confidence in maintenance delivery

Practical Solutions Designed for Site

3DRP Solutions brings more than 20 years of experience across mining, heavy equipment, maintenance planning, scheduling, budgeting, CMMS systems and asset management.

We understand that work management must operate within real production constraints, limited resources and changing priorities.

Our recommendations are designed to be practical, clearly understood and capable of being sustained by the people responsible for delivering the work.

Improve the Way Maintenance Work Is Delivered

Whether your organisation needs a complete work management assessment, support improving planning and scheduling, backlog remediation or additional capability within an existing team, 3DRP Solutions can help.

Tell us where work is becoming delayed, disrupted or difficult to control. We will help identify the underlying causes and develop a practical path toward more consistent maintenance execution.

Discuss Your Work Management Requirements